FAQs

❓ Frequently Asked Questions (FAQ)

πŸ“¦ Where do you ship from?

We work with trusted partner warehouses worldwide. Depending on the item you order, it may ship from the USA, Canada, Europe, or Asia.

⏳ How long does shipping take?

  • USA & Canada: 5–20 business days
  • Europe: 10–25 business days
  • Australia & New Zealand: 10–20 business days
  • Rest of World: 12–30 business days

Please note: shipping times vary depending on the product and your location. Unexpected delays (customs, weather, local postal service) may happen.

🚚 Why did I only receive part of my order?

If you ordered multiple items, they may ship separately from different warehouses to get to you faster. Don’t worryβ€”you’ll get the rest shortly!

πŸ“¨ Will I get a tracking number?

Yes! As soon as your order ships, you’ll receive an email with your tracking details. You can track your package at any time.

πŸ“© How do I contact you?

Please fill out our contact formΒ ; Our team will respond within 24–48 hours.

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